Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We courier all our products with our trusted courier, The Courier Guy, unless if in Durban central and surrounding areas ActOn Compu-Tech can do those deliveries.
Do You Ship Internationally?
No, we only sell our products within the Republic of South Africa.
How Long Will It Take To Get My Package?
It takes from 2 to 5 working days for an order shipped and delivered.
PAYMENT
What Payment Methods Are Accepted?
- Direct Bank Transfer (EFT)
- Capitec pay via Ozow
- Ozow secure payments
- Payfast: Mastercard, Visa, American Express
Is Buying On-Line Safe?
Yes it is. When these above mentioned payment gateways process a transaction for you via any of their secure payment web services, the transaction is encrypted.
Order & Retunrs
How do I place an Order?
It's very simple, please click on this link to see simple instructions on how to do it; https://www.actoncomputech.co.za/how-to-place-an-order/
How Can I Cancel Or Change My Order?
If you already completed the purchase process, then you can email us on returns@actoncomputech.co.za, but make sure you first read and understand our Refunds and Returns policy.
Do I need an account to place an order?
No you don't, you can just place an order without creating an account.
How Do I Track My Order?
You can call us to check the status of your order.
How Can I Return a Product?
Please click on our Refunds and Refunds link, thanks